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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ale Albanes

Ale Albanes

May 8, 2025

5  out of  5
rating by Ale Albanes
"Flor was able to answer some car insurance questions I had, throughly. I recommend the Alexander Brown team for all your insurance needs. They are empathetic and professional."
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Maxine Ross

May 7, 2025

5  out of  5
rating by Maxine Ross
"I recently had the pleasure of speaking with FLOR at Alexander Brown - State Farm Insurance Agency about my insurance. FLOR was polite and knowledgeable. She addressed my issue very quickly, an insured I received the email I needed while still on the phone with me. Great customer service at State Farm. Thank you!"
We responded:
"Thank you, Maxine, for sharing your experience! I’m glad to hear that Flor provided you with such efficient and courteous service. It’s great to know she was able to address your needs promptly. If you have any more questions or need assistance in the future, feel free to reach out to our team."
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Morris Broomer

May 5, 2025

5  out of  5
rating by Morris Broomer
"Always Professional and caring"
We responded:
"Thank you, Morris! We're glad to hear you've enjoyed working with our team. We appreciate your feedback!"
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Harry Grant

May 5, 2025

5  out of  5
rating by Harry Grant
"Flor at Alexander Brown State Farm Insurance is very knowledgeable and polite. Today she answered all my questions about my auto insurance and homeowners insurance. I feel relieved that everything with my insurance needs are met. I recommend Alexander Brown State Farm for folks in the Catonsville area."
We responded:
"Hey, Harry! Thanks so much for letting us know Flor was able to answer all your questions and make sure everything with your auto and homeowners insurance felt squared away. She works hard to be helpful and easy to talk to, and it’s great to know that came through in your experience. It means a lot that you’d recommend our office to others in the Catonsville area!"
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Eman Alsamrrai

May 3, 2025

5  out of  5
rating by Eman Alsamrrai
"FLO. Helped me explaining everything in details , helped me to make the best decision , thank you FLO"
We responded:
"Thank you, Eman, for sharing your experience! I'm glad to hear that our office was able to provide detailed explanations and assist you in making the best decision. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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N Womack

May 2, 2025

5  out of  5
rating by N Womack
"I've been having issues for month with trying to have my son removed from my policy. However, when I called and spoke to Ms. Teresa she made me feel seen and heard. She was polite and sent me a follow-up email stating "I got it and will take care of you!" It was like music to my ears. Finally, the help I've needed. Thank you!"
We responded:
"Thank you for the kind words! We’re so glad our team was able to assist you with your insurance needs. Your review means a lot to us, and we’re here whenever you need us!"
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Rachel Burrell

April 30, 2025

5  out of  5
rating by Rachel Burrell
"I’ve never really felt any kind of personal connection with my insurance agency to be honest. Just downloaded an app and pay through there, but this agency is different. They have texting so you’re able to just quickly shoot a text and they give you fast, thorough replies as to what your options are. Definitely recommend!"
We responded:
"Thank you, Rachel, for sharing your experience! I'm happy to know that our texting service has made communication easier and more personal for you and it's great to hear that you appreciate the quick and thorough responses. If you ever have more questions or need assistance, feel free to reach out anytime."
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Meagan Johnson

April 29, 2025

5  out of  5
rating by Meagan Johnson
"Christian answered all my questions, I appreciate the fact he wasn’t pushy and answered all of my concerns."
We responded:
"Meagan, thank you for sharing your experience! I'm happy to hear that Christian was able to address all your questions and concerns without any pressure. Our team is here to assist you whenever you need. Feel free to reach out for any other insurance needs!"
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Josh Welchez

April 28, 2025

5  out of  5
rating by Josh Welchez
"Sayda was very kind, I received my insurance cards right away all good."
We responded:
"Thank you, Josh, for sharing your experience! I'm happy to hear that Sayda was able to assist you promptly and kindly."
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Zaina Yaqoob

April 28, 2025

5  out of  5
rating by Zaina Yaqoob
"Love the team here!"
We responded:
"Thank you, Zaina! We're happy you love our team. If you ever need assistance, feel free to reach out."
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Tori R

April 27, 2025

5  out of  5
rating by Tori R
"Great customer service. Christian espcially was very helpful throughout the whole proccess!"
We responded:
"Thank you, Tori, for your wonderful feedback! I'm glad to hear that Christian was able to assist you so effectively throughout the process. We appreciate your kind words and are here to help with any future insurance needs or questions you may have."
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raul antunez

April 26, 2025

5  out of  5
rating by raul antunez
"Aseguraron mi negocio de construccion y mis vehiculos. Gracias a Christian Valle"
We responded:
"¡Gracias, Raul! Estoy muy contento de saber que Christian pudo ayudarte a asegurar tu negocio de construcción y tus vehículos. Si necesitas más asistencia o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Matthew Lucas

April 25, 2025

5  out of  5
rating by Matthew Lucas
"Great agency I’ve been with for a little bit now and plan to stay with them. They gave me a great price on my auto insurance policy and I’m very happy with the coverage. Always great customer support, they always have an answer to my question and never beat around the bush. Great agency overall 10/10 would recommend!"
We responded:
"Thank you, Matthew, for sharing your experience! I'm glad to know you're satisfied with the coverage and our customer support. It's wonderful to hear that our team has been able to provide clear and helpful answers to your questions. We're here for any future needs or inquiries you might have!"
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sybil imani

April 24, 2025

5  out of  5
rating by sybil imani
"Great customer service"
We responded:
"Thank you, Sybil, for your wonderful feedback! I'm happy to know that you appreciated the customer service."
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Sajjad Hashim

April 21, 2025

5  out of  5
rating by Sajjad Hashim
"Christian and Mike Did an amazing job helping me get insurance for my auto and business insurance! I highly recommend using them as your solution to a reliable insurance company."
We responded:
"Thank you, Sajjad, for your wonderful feedback! I'm glad to hear that Christian and Mike were able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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David Chmielewski

April 16, 2025

5  out of  5
rating by David Chmielewski
"Karina was very professional and very welcoming. She went above and beyond to make sure our concerns and problems were addressed and resolved. I recommend anyone looking for an agent to contact Karina for any of their needs with State Farm :)"
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Karina was both professional and welcoming. It's wonderful that she went above and beyond to address and resolve your concerns. Your recommendation means a lot to us. If you have any further needs or questions, feel free to reach out anytime!"
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karlos herrera

April 15, 2025

5  out of  5
rating by karlos herrera
"Muy buen trabajo de parte de la señorita flor ella es paciente y amable."
We responded:
"¡Gracias, Karlos! Me alegra saber que Flor te brindó un servicio paciente y amable. Estamos agradecidos de tenerla en nuestro equipo. Si necesitas más ayuda o tienes preguntas, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Stephanie Argüello

April 11, 2025

5  out of  5
rating by Stephanie Argüello
"Christian is knowledgeable and very kind! Thank you for your help!"
We responded:
"Thank you, Stephanie, for sharing your experience! I'm happy to hear that Christian's knowledge and kindness made a positive impact. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Guise LopezAbad

April 10, 2025

5  out of  5
rating by Guise LopezAbad
"Después de muchas llamadas, pude hablar con Karina, y me explicó detalladamente las dudas que tenía, muy buena atención de parte de ella. Gracias"
We responded:
"¡Gracias, Guise, por compartir tu experiencia! Nos alegra saber que Karina pudo ayudarte y resolver tus dudas con tanta dedicación. Estamos aquí para cualquier otra consulta que puedas tener en el futuro. ¡Apreciamos tu confianza en nosotros!"
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Timi Banjo

April 9, 2025

5  out of  5
rating by Timi Banjo
"I just recently got auto and life coverage through this agency. Jason consulted with me and I must say he was fantastic. Highly knowledgeable and eager to help. I definitely will be recommending them to friends and family"
We responded:
"Thank you, Timi, for sharing your experience! I'm glad to hear that Jason provided you with such knowledgeable and helpful service. Your recommendation to friends and family means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Ricardo Garcia

April 8, 2025

5  out of  5
rating by Ricardo Garcia
"Great experience with the staff. Karina was kind, helpful, and took the time to walk me through everything clearly. She made the process easy to understand and answered all my questions with patience and professionalism."
We responded:
"Thank you, Ricardo, for sharing your experience! I'm happy to hear that Karina was able to assist you with such kindness and clarity. Her dedication to making the process easy and answering your questions is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jerry Flinchum

April 3, 2025

4  out of  5
rating by Jerry Flinchum
"very good Insurance agent answers the phone and takes care of the matter"
We responded:
"Thank you, Jerry, for sharing your feedback! I'm glad to know that our office was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Gabrielle Davidsen

April 2, 2025

5  out of  5
rating by Gabrielle Davidsen
"had an excellent experience with customer service, thanks to Theresa! While I was in the hospital caring for a family member, she went above and beyond to collect my claim information and submit it to billing on my behalf. Her professionalism, efficiency, and kindness made a stressful situation much easier. Truly outstanding service—thank you, Theresa!"
We responded:
"Thank you, Gabrielle, for sharing your experience! I'm so happy to hear that Theresa was able to assist you during such a challenging time. Her dedication to providing professional and compassionate service is truly commendable. If you need any further assistance or have questions, please feel free to reach out to our office."
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Donald

April 1, 2025

5  out of  5
rating by Donald
"Call and spoke with Mogi About a dmv issue. She got on it and got everything straight for me. Within a hour."
We responded:
"Thank you, Donald, for sharing your experience! I'm happy to hear that Mogi was able to assist you with the DMV issue so efficiently. It's great to know she resolved everything within an hour. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Constance Johnson

March 28, 2025

5  out of  5
rating by Constance Johnson
"When ever I have a.problem or don't quite understand my policy Mr Joe or Mrs Rosa always their to help me and MrJ Brown very patient people I appreciate them"
We responded:
"Thank you for taking the time to leave us a great review. We strive to be the best for our customers."