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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Iris P

September 28, 2023

5  out of  5 rating by Iris P
"Elias recently supported with insurance quotes. He was professional and offered quality options."

Rita Matthews

September 26, 2023

5  out of  5 rating by Rita Matthews
"If it's true that everyone has a bad day, it has yet to happen to me when dealing with this agency in the 5 years I've been a customer! Not only did Maria process my payment expediently, but she also made me aware of various payment options available, specific to this type of account. With the financial challenges that we all find ourselves having to deal with, knowledge is power and I thank her for empowering me with choices!!"

Yamillet Catalan

September 25, 2023

5  out of  5 rating by Yamillet Catalan
"Jason is very helpful and knowledgeable. Awesome service!"

Michelle Neils

September 22, 2023

5  out of  5 rating by Michelle Neils
"Alex is an exemplary agent who embodies the true essence of selflessness in his professional life. His commitment to sharing his success and best practices with others is truly inspiring. What sets him apart is his authentic approach to work; he doesn't seek recognition or accolades but genuinely cares about the well-being and growth of his team members and customers. His leadership style is rooted in compassion, and he consistently goes above and beyond to support and uplift his colleagues. Moreover, Alex’s love for his customers is palpable in every interaction. He understands that success isn't meaningful unless it's shared, and his unwavering dedication to giving back to both his team and community serves as a shining example of what it means to be a selfless and caring professional. THANKS for sharing and making us better Alex!"

Theresa Vizcarrondo

September 21, 2023

5  out of  5 rating by Theresa Vizcarrondo
"I love how Jason took the time to talk to me about both my cars and the bundle insurance I was offered. We had great conversations about my newest vehicle purchase and how my coverage and deductibles would work, he even got me a way lower rate than my previous insurance company. I would definitely recommend to family and friends."

Giselle Vasquez

September 13, 2023

5  out of  5 rating by Giselle Vasquez
"Diana Escobar was amazing!! She helped me get exactly what I was looking for with my insurance. She heard me out and understood me! Ask for her!! she’s awesome"

Odai Alkhateeb

September 13, 2023

5  out of  5 rating by Odai Alkhateeb
"Ms.lopez was helpful and she answered all my questions.Great people"

Elvira Nephtalie

September 12, 2023

5  out of  5 rating by Elvira Nephtalie
"Excellent service and customer care Thank so much Rose 🙏🙏🙏"


September 7, 2023

5  out of  5 rating by Patrick
"I needed to get new auto insurance after a few years without any at all. I spoke with Elias who made the process very quick and easy. He was also very accommodating to my young son in the process. Highly recommend!"

Nathan McConarty

September 6, 2023

5  out of  5 rating by Nathan McConarty
"I recently got a quote from Elias and he was very helpful and supportive of all my needs. The customer service I received far exceeded expectations compared to other companies!"

Estelle Jones

September 6, 2023

1  out of  5 rating by Estelle Jones
"UPDATE: Mr. Alexander I spoke to you when you called me yesterday after I gave the one star review. If I could leave no stars I would. I've just experienced the WORST customer service ever. I don't care if the call was recorded for training purposes. Natalie and Monica need more training. We explained to Natalie the purpose of the phone call, she leaves us on hold for 25+ minutes and does not come back on the call. The next voice we hear is Monica asking how can she help us....really! Everyone else find auto insurance elsewhere, don't deal with this insurance agency."

Blain Kirkland

September 6, 2023

5  out of  5 rating by Blain Kirkland
"Rosa was very pleasant in assisting me with all the questions and concerns I had about my policy. It’s so nice dealing with her and I recommend their office to all!"

Deanna Hunley

September 6, 2023

5  out of  5 rating by Deanna Hunley
"I have had nothing but good experiences with Alex and his entire team. The insurance policies were a decent price and the customer service is unmatched. I even got a phone call on my birthday from Angela! Incredible company, highly recommend."

Timothy Milauskas

September 6, 2023

5  out of  5 rating by Timothy Milauskas
"I couldn't be happier with Alex's service; it's top notch! He truly gets that insurance is not a one-size-fits-all kind of thing, it's very individualized. And he does a great job of walking through various products and coverages. I really appreciate the relationship we've developed as a result. Alex isn't here to just sell insurance and move on to the next sale. The annual reviews and friendly notes dropped in the mail are a nice touch and a friendly reminder that he is always available to help. Give him a call and find out for yourself!"

Kristen burkhardt

September 5, 2023

5  out of  5 rating by Kristen burkhardt
"Alex and his office are always very responsive and helpful. Available to help whenever we need them. Would highly recommend."

Cecelia Chambers

September 5, 2023

5  out of  5 rating by Cecelia Chambers
"Hello, The 5 stars speak 4 themselves! Thanks"

Bryan Sosa (Afrobryan)

September 5, 2023

5  out of  5 rating by Bryan Sosa (Afrobryan)
"Christian is very knowledgeable and is my go to person for all my insurance questions"

Kevin Jeudy

September 5, 2023

5  out of  5 rating by Kevin Jeudy
"Wow, I usually don’t do this but I feel compelled to leave a short review — had a smooth and informative insurance interaction with Elias that just made everything much easier than I thought it’d be. Much thanks to him and the whole team!"

Richard Alicea

September 2, 2023

5  out of  5 rating by Richard Alicea
"I recently received a quote from Elias after having a rate increase with my insurer. He's working to get me a better rate and the experience was a positive one. Kudos to Alex Brown State Farm office."

Astri Rivera

September 1, 2023

5  out of  5 rating by Astri Rivera
"I recently got a quote from Elias and he was very helpful and professional! He made me feel comfortable asking questions and the service team really is top notch and so nice! Will definitely be reaching out again in the future!"


August 30, 2023

5  out of  5 rating by rjones916
"Been a customer for years. Easiest insurance interactions possible from adding a vehicle to making a claim, always appreciate Alex and his team."

Keith Nicholson

August 30, 2023

5  out of  5 rating by Keith Nicholson
"Great agent and office staff."

Glamorous One

August 30, 2023

1  out of  5 rating by Glamorous One
"Danny is rude and incompetent! With a lack of training and empathy! He gives out incorrect information. He also refused for me to speak with Alexander Brown and hung up on me! EXTREMELY UNPROFESSIONAL!!"

Willio Jean Paul

August 28, 2023

1  out of  5 rating by Willio Jean Paul
"My recent interaction with this insurance office has left me profoundly disappointed and frustrated. The agent, Jason, demonstrated a shocking lack of transparency regarding policy details, including the imposition of a tracking device and/or application to monitor driving behavior via phone. This was not disclosed upfront and would have never been accepted for a mere discount. Due to this breach of trust and the subsequent refusal to address my concerns adequately, I have chosen to terminate my business relationship with this office. Attempts to secure a refund for my payments were met with further complications, showcasing a disregard for customer satisfaction. My intention to raise complaints with the Better Business Bureau (BBB) and the Department of Insurance (DOI) was met with indifference, highlighting the lack of professionalism and accountability. This experience stands as the worst I have encountered in dealing with service providers. I strongly caution against considering this insurance office for your needs. Their unethical conduct, misinformation, and overall lack of integrity tarnish the reputation of the industry. Seek out alternatives that prioritize honesty and customer respect."

Lopez Movers

August 22, 2023

5  out of  5 rating by Lopez Movers
"Excellent service & customer care!"