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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ray Pollard

Ray Pollard

March 13, 2025

5  out of  5
rating by Ray Pollard
"Karina, was extremely helpful explaining my bill and getting me a new quote for auto insurance. Thanks again to the Alexander Brown team!"
We responded:
"Thank you, Ray, for your wonderful feedback! I'm happy to hear that Karina was able to assist you with your bill and provide a new insurance quote. Our team is always here to help with any of your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"
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Steven Lewis

March 6, 2025

5  out of  5
rating by Steven Lewis
"Fantastic office personnel, Mogi"
We responded:
"Thank you, Steven, for your wonderful feedback! I'm happy to know that our team made a positive impression. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Cindy Gomez

February 22, 2025

5  out of  5
rating by Cindy Gomez
"Excelente atención Karina escuchó atentamente a todas mis preguntas y me ayudó en todo lo que necesitaba me atendió súper bien le doy 5 estrellas xq la recomiendo excelente servicio"
We responded:
"¡Muchas gracias, Cindy! Nos alegra saber que Karina pudo ayudarte con todas tus preguntas y necesidades. Estamos muy contentos de contar con ella en nuestro equipo. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Han Lee

February 20, 2025

5  out of  5
rating by Han Lee
"Things been very good with a State Farm insurance company."
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Andrew Greenwood

February 20, 2025

5  out of  5
rating by Andrew Greenwood
"This Nathali Robinson. I spoke to Karina and she was very courteous, polite and helpful. She assisted me in getting my concerns and queries resolved promptly."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Karina was able to assist you effectively and courteously. We appreciate your feedback and are here to help with any other questions or needs."
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Raquel Tobar

February 17, 2025

5  out of  5
rating by Raquel Tobar
"Karina fue muy amable con nosotros y muy rápido al hacer el procedimiento que le pedimos que nos ayudara."
We responded:
"¡Gracias, Raquel! Me alegra saber que Karina fue amable y eficiente al ayudarte con el procedimiento. Estamos aquí para asistirte en cualquier otra necesidad que tengas. ¡No dudes en contactarnos!"
Profile photo of Sam Bat

Sam Bat

February 13, 2025

5  out of  5
rating by Sam Bat
"Switched all my insurances to Statefarm. I got better price for the same policies. Mogi was super helpful, courteous. Thank you bunch!"
We responded:
"Thank you, Sam! I'm happy you found better pricing for your policies with us. We appreciate your business and are here for any insurance needs. - Alexander Brown - State Farm Insurance Agent, Columbia, MD"
Profile photo of Patrick Smith

Patrick Smith

February 11, 2025

5  out of  5
rating by Patrick Smith
"It was an absolute pleasure working with Christian to obtain homeowners, auto, and umbrella policies. He was engaged and appropriate with his follow-ups, but not overbearing or annoying. I strung him along for quite a while before I was able to review his quotes. When I did, he ended up saving me about $750 per year with better coverage than I was getting with another major carrier. He made the process of switching smooth and effortless. I highly recommend at least giving Christian and Alexander Brown the opportunity to review your existing policies and see if they can beat them."
We responded:
"Thank you, Patrick, for sharing your experience! I'm glad Christian was able to assist you with your policies. It's wonderful to know he provided you with better coverage and savings. We appreciate your recommendation and are here to help with any future needs or questions."
Profile photo of Fausto Julio Zuniga

Fausto Julio Zuniga

February 11, 2025

5  out of  5
rating by Fausto Julio Zuniga
"Christian maduro He is my insurance agent and for me it is a privilege and a peace of mind to keep my policies up to date and take the time to keep me informed. Gracias Christian por siempre estar allí para ayudarle Dios te bendiga y gracias por tu dedicación 🙏🙏🙏🙏"
We responded:
"Thank you, Fausto, for sharing your experience! I'm delighted to know that Christian has been able to provide you with peace of mind and keep your policies up to date. Your kind words about his dedication and support mean a lot to us. If you ever need further assistance, don't hesitate to reach out. Wishing you all the best!"
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Gnosis Usa

February 11, 2025

5  out of  5
rating by Gnosis Usa
"Christian Maduro El mejor agente de seguros que he conocido Para mí ha sido una bendición haberlo conocido desde entonces mis pólizas están en buenas manos. El siempre está disponible para ayudarme 🙏🙏🙏🙏🙏gracias infinitas Christian"
We responded:
"¡Gracias por compartir tus amables palabras sobre Christian! Nos alegra saber que te sientes en buenas manos con tus pólizas. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos!"
Profile photo of Jamair Brown

Jamair Brown

February 11, 2025

5  out of  5
rating by Jamair Brown
"I’ve been working with Christian as my Insurance agent for over a year now, Christian did a great job at introducing me to the policy options and got me signed up for the best option that fit my business. He’s very quick on his response time regardless of the questions I have and I would highly recommend him to anyone interested in insurance inquiries."
We responded:
"Thank you, Jamair, for sharing your experience! I'm happy to know that Christian has been helpful in guiding you through the policy options and finding a great fit for your business. It's great to hear that his quick response time has made a positive impact. We truly appreciate your recommendation and are here for any further insurance needs you might have!"
Profile photo of Zack Asofsky

Zack Asofsky

February 11, 2025

5  out of  5
rating by Zack Asofsky
"Great service, easy to talk to someone local and knowledgeable in the area and get a good rate on bundling our home and auto insurance."
We responded:
"Thank you, Zack! I'm glad you found our service helpful and appreciated the local expertise. It's wonderful to know you got a good rate on your insurance policies. If you have any questions, feel free to reach out anytime."
Profile photo of Melissa Swaby

Melissa Swaby

February 8, 2025

5  out of  5
rating by Melissa Swaby
"Christian Maduro is the best insurance rep. that I have worked with. He is very professional and works fast to get you covered. It has been a pleasure working with him. He cares about this clients/customers which is obvious in his communication and going the extra mile to make sure you are satisfied. Thank you very much Christian for all that you have done for us. We appreciate you!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm glad to hear that Christian has been able to assist you so effectively. His dedication to providing professional and prompt service truly makes a difference. We appreciate your kind words and are here for any future needs you may have!"
Profile photo of Frank Hyman

Frank Hyman

February 7, 2025

5  out of  5
rating by Frank Hyman
"Karina did a great job helping me. She was very attentive and answered all my questions."
We responded:
"Thank you, Frank, for sharing your experience! I'm happy to hear that Karina was attentive and able to assist you with all your questions. We're grateful to have her on our team."
Profile photo of Dominguez Mariela

Dominguez Mariela

February 7, 2025

5  out of  5
rating by Dominguez Mariela
"I have the pleasure to speak with karina and she is amazing! Knowledgeable, friendly, and hive me the best help with making my payment. Highly recommend for all your car insurance needs!""
We responded:
"Thank you, Mariela! I'm so happy to hear about your positive experience with Karina. Her knowledge and friendly assistance truly make a difference. We appreciate your recommendation and are here for any of your insurance needs!"
Profile photo of Jessica Pena

Jessica Pena

February 6, 2025

5  out of  5
rating by Jessica Pena
"Karina was amazing. She was helpful and efficient. You are awesome . Thank you for your help ! Jessica"
We responded:
"Thank you, Jessica! I'm glad to hear that Karina was helpful and efficient in assisting you. We appreciate your kind words and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Carolina Padron

Carolina Padron

February 4, 2025

2  out of  5
rating by Carolina Padron
"I do not recommend this agent he doesn’t even face his customers and hire useless staff for his office that don’t know what they are doing. ( or pretend that they don’t) State Farm’s is the most corrupted car insurance company that doesn’t really care about their customers and what they pay for."
We responded:
"Carolina, I’m truly sorry to hear about your negative experience. We always strive to provide the best service to our customers, and it’s clear that we didn’t meet that expectation in your case. I apologize for any frustration or inconvenience you’ve encountered. We value your feedback, and I will address your concerns with the team to ensure that we continue to provide better service. If you’d like to discuss this further, please don’t hesitate to reach out to me directly. I’d appreciate the chance to make things right. Thank you for sharing your thoughts, and again, I apologize for your experience."
Profile photo of malakeh angel

malakeh angel

January 27, 2025

5  out of  5
rating by malakeh angel
"Today I spoke with Miss Karina she was very good and patient with clients I appreciate her 🙏"
We responded:
"Thank you, Malakeh, for sharing your experience! I'm glad to hear that Karina was able to assist you with patience and care. We truly appreciate your kind words and are here to help with any future needs you may have."
Profile photo of Wilmar Santizo

Wilmar Santizo

January 24, 2025

5  out of  5
rating by Wilmar Santizo
"Muy profesionales, les recomiendo."
We responded:
"¡Gracias, Wilmar! Estamos muy contentos de que hayas tenido una experiencia positiva con nosotros. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of abongwa stanley Tamajung

abongwa stanley Tamajung

January 17, 2025

5  out of  5
rating by abongwa stanley Tamajung
"I have been served by this agent for two years. All that comes to my mind is positive. Great customer service, they'll always look for a way to help no matter your driving record or budget. Kudos to them"
We responded:
"Thank you, Abongwa, for your wonderful feedback! I'm happy to know that our team has been able to provide you with great customer service over the past two years. We always strive to assist our customers, regardless of their driving record or budget. If you ever need anything else, feel free to reach out to our office. We're here to help!"
Profile photo of andrea phifer

andrea phifer

January 17, 2025

5  out of  5
rating by andrea phifer
"Mogi was very helpful Professionalin helping me with my situation. I appreciate you!"
We responded:
"Andrea, thanks for your kind words! I'm glad Mogi could assist you professionally with your situation. We appreciate your support and are here for any other insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Harriet Dunston-Johnson

Harriet Dunston-Johnson

January 10, 2025

5  out of  5
rating by Harriet Dunston-Johnson
"I just want to say thank you Mogi for your help with my account at State Farm this afternoon. You are so kind, professional, and courteous. Mogi, I truly appreciate you so very much."
We responded:
"Thank you, Harriet, for sharing your experience with us! I'm delighted to hear that Mogi was able to assist you with such kindness and professionalism. We truly appreciate your acknowledgment of Mogi's efforts. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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BARENDA KIMBLE

January 8, 2025

5  out of  5
rating by BARENDA KIMBLE
"Rosa made making my payment very easy! She was quick and friendly. I received my confirmation within minutes. Great service!"
We responded:
"Thank you for the positive feedback. We are happy to help you with your Insurance needs."
Profile photo of xocoo B

xocoo B

January 8, 2025

5  out of  5
rating by xocoo B
"Mogi is always kind. Working with her was efficient and professional, solving problems quickly, and effectively. It was a worthwhile experience. I highly recommend her."
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that Mogi provided you with efficient and professional service. Her ability to solve problems quickly and effectively is truly commendable. We appreciate your recommendation and look forward to assisting you with any other insurance needs!"
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Rex Schaffer

January 7, 2025

5  out of  5
rating by Rex Schaffer
"Mikey is a great agent, I’ve recommended him to many people!"
We responded:
"Thank you, Rex, for your wonderful feedback! I'm happy to know that Mikey has made such a positive impact and that you've been recommending him to others. It's great to have him as part of our team. "