Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diamond Morris

Diamond Morris

July 2, 2025

5  out of  5
rating by Diamond Morris
"My agent was 10/10 ! Not only did he recommend everything I needed , he went over everything carefully and made me feel secure in my decision after explaining to him how my previous company handled certain things , I am very very very pleased."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Shane Barnes (RIDDLEN)

Shane Barnes (RIDDLEN)

June 30, 2025

5  out of  5
rating by Shane Barnes (RIDDLEN)
"my agent Chris Valle was extremely attentive and knew the answers to all my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Damien Kestle

Damien Kestle

June 26, 2025

5  out of  5
rating by Damien Kestle
"Always quick to respond and assist!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of robert parks

robert parks

June 23, 2025

2  out of  5
rating by robert parks
"They keep raising my rates citing mileage that I have not reached yet Flor is trying to fix this issue so we will see what happens I don't blame her but enough is enough"
We responded:
"Thank you for your feedback. We value your input and would like to understand what happened. Please reach out to my State Farm office so we can work on improving your experience."
Profile photo of D Thompson

D Thompson

June 11, 2025

5  out of  5
rating by D Thompson
"Teresa over at Alexander Brown State Farm Insurance is nothing less than amazing anytime I call in I request her and she get the job done everytime I'd like to thank her for her patience and calm demeanor her knowledge and her ability to get the job done! #employeeoftheyear"
We responded:
"Thank you for your wonderful feedback! I'm so happy to hear about your positive experiences with Teresa. Her dedication and expertise truly make a difference, and we're grateful to have her on our team. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Nectaly Martínez

Nectaly Martínez

June 7, 2025

5  out of  5
rating by Nectaly Martínez
"El equipo de la agencia es muy profesional en espe ial Flor que me ayudo con las preguntas de mi seguro de auto. Recomendado."
We responded:
"¡Gracias, Nectaly Martínez! Me alegra saber que Flor y el equipo te brindaron un servicio profesional con tus preguntas sobre el seguro de auto. Apreciamos mucho tu recomendación. Si necesitas más ayuda, estamos aquí para lo que necesites."
Profile photo of Andrea Lazo

Andrea Lazo

June 5, 2025

5  out of  5
rating by Andrea Lazo
"Alex's office has always been great. But Flor helped me this week at clarifying some docs I got to sign. She was so kind, patient, and helpful."
We responded:
"Thank you, Andrea! I'm happy to hear that Flor was able to assist you with your documents. Our team is dedicated to providing kind and helpful service. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Christie Kognombi Lemodai

Christie Kognombi Lemodai

June 4, 2025

5  out of  5
rating by Christie Kognombi Lemodai
"MOGI, is THE BEST. He is Courteous and knowledgeable. He has always resolved my issues, and answered my questions."
We responded:
"Thank you for your review, Christie! I'm happy to hear that Mogi has been courteous and knowledgeable in assisting you. It's great to know he has been able to resolve your issues and answer your questions. We’re here to help with anything you need!"
Profile photo of Aryzona Sunshyne

Aryzona Sunshyne

June 2, 2025

5  out of  5
rating by Aryzona Sunshyne
"Teresa was wonderful in handling my request promptly and professionally!!!"
We responded:
"Thank you for your kind words, Aryzona! We’re glad to hear the team responded quickly and professionally to your request. It means a lot to us to know you had a positive experience, and we’re always here to assist whenever you need."
Profile photo of Nestor Corzo

Nestor Corzo

May 29, 2025

5  out of  5
rating by Nestor Corzo
"Muy buen servicio el de esta agencia. Muy recomendado. Karina me atendio excelente y resolvio todas mis dudas"
We responded:
"¡Gracias, Nestor! Estamos muy contentos de saber que recibiste un excelente servicio. Karina se esfuerza por atender a nuestros clientes de la mejor manera posible. No dudes en contactarnos si necesitas más ayuda o tienes alguna pregunta en el futuro. ¡Estamos aquí para ti!"
Profile photo of Anastasia Sadovenco

Anastasia Sadovenco

May 28, 2025

5  out of  5
rating by Anastasia Sadovenco
"It was great being with State Farm especially after the bad accident that happened to me. I absolutely loved the involvement and help they provided."
We responded:
"Anastasia, I'm glad to know that our support made a difference during such a challenging time. Your appreciation for our involvement and assistance means a lot to us. If you ever need anything else or have questions, please feel free to reach out. We're here to help!"
Profile photo of Lanisa Haygood

Lanisa Haygood

May 28, 2025

5  out of  5
rating by Lanisa Haygood
"I appreciate the help that my State Farm agent Alexander Brown has provided for me. It helped a lot! I thank you so much🤗"
We responded:
"Hey, Lanisa! Thank you so much for your kind feedback—I’m really glad I could help. It means a lot to know the support made a difference for you. If you ever have more questions about your coverage or need anything else, we're just a call away. 😊"
Profile photo of Reynerio Rivera

Reynerio Rivera

May 28, 2025

5  out of  5
rating by Reynerio Rivera
"Vine a la oficina y Flor me ayudo con preguntas de mi poliza. Recomiendo al equipo de Alexander Brown."
We responded:
"¡Gracias por la calificación de 5 estrellas, Reynerio! Nos alegra saber que el equipo pudo ayudarte con tus preguntas. Agradecemos tu recomendación y estamos aquí para seguir apoyándote con tus necesidades de seguro."
Profile photo of naun lopez

naun lopez

May 27, 2025

5  out of  5
rating by naun lopez
"Flor fue una persona muy bien si atención"
We responded:
"¡Gracias, Naun! Nos alegra saber que Flor te brindó una atención excelente. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Que tengas un gran día!"
Profile photo of Ellynn Self

Ellynn Self

May 27, 2025

5  out of  5
rating by Ellynn Self
"My SF office has been wonderful. I just changed auto insurance providers to bundle and they were very patient with me and my process. Shortly after that, I bought a. Ew car and were very attentive to my needs in transferring my insurance to the new car."
We responded:
"Thank you, Ellynn, for sharing your experience! I'm glad to hear that our office could assist you with bundling your insurance and help with the transition to your new car. Your satisfaction is important to us, and we're here for any future needs or questions you may have."
Profile photo of Mariam Yari

Mariam Yari

May 22, 2025

5  out of  5
rating by Mariam Yari
"Christian Valle is someone I totally recommend. He’s one of those people who genuinely cares about doing things right, super professional, easy to talk to, and always willing to help. Anyone who works with him is in great hands🥰🥰🥰"
We responded:
"Thank you, Mariam, for sharing your wonderful experience with Christian! I'm happy to know that his professionalism and genuine care made such a positive impact. We're grateful to have him as part of our team. If you ever need assistance or have questions, feel free to reach out."
Profile photo of Nigel Ross

Nigel Ross

May 21, 2025

5  out of  5
rating by Nigel Ross
"The State Farm Agent Christian Valle did an amazing job, ensuring he answered all my inquiries, and they were many. His attention to detail and customer service persuaded exit my 15yrs plus policy with my previous insurer while saving me thousands of dollars! I will forever be a referral for Christian Valle! Thank you for your stellar service today!"
We responded:
"Thank you, Nigel, for sharing your experience! I'm glad Christian was able to assist you with all your inquiries and provide such excellent service. It's wonderful to know that his attention to detail and dedication helped you make a significant change while saving money. We appreciate your referrals and are here for any other needs or questions you may have!"
Profile photo of Ana Maduro

Ana Maduro

May 21, 2025

5  out of  5
rating by Ana Maduro
"Nataly helped me with my claim and explained everything clearly"
We responded:
"Thank you, Ana, for sharing your experience! I'm happy to hear that Nataly was able to assist you with your claim and provide clear explanations. We appreciate your feedback and are here to help with any future needs or questions."
Profile photo of Amber Loeffler

Amber Loeffler

May 20, 2025

5  out of  5
rating by Amber Loeffler
"I'm always so impressed with how quickly and efficiently I'm assisted with any question or concern. I have yet to find an agency that matches State Farm in that way! Thank you to my assigned agent Alexander Brown! And thank you to Mogi for helping me understand my bill changes today. 😁😁"
We responded:
"Thank you, Amber! I'm glad to know that our assistance has been quick and efficient for you. It's wonderful to hear that Mogi was able to help you understand your bill changes. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Sade White

Sade White

May 20, 2025

5  out of  5
rating by Sade White
"Flo was very helpful with all my insurance questions ... thanks Flo"
We responded:
"Thank you for the wonderful 5 star review, Sean! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Liseth Mera

Liseth Mera

May 16, 2025

5  out of  5
rating by Liseth Mera
"Excelente atención y servicio por parte de todos, en especial Flor, quien me ayudó a resolver todas las inquietudes que tenía."
We responded:
"¡Muchas gracias, Liseth! Me alegra saber que recibiste una atención y servicio excelentes. Flor y el equipo están comprometidos a ayudar con cualquier inquietud que puedas tener. Estamos aquí para asistirte siempre que lo necesites. ¡Gracias por confiar en nosotros!"
Profile photo of angel lopez

angel lopez

May 13, 2025

5  out of  5
rating by angel lopez
"Vine a la oficina aquí en Columbia, MD y Flor logró responder preguntas sobre mis pólizas. Muy buen servicio. Recomiendo a Alexander Brown's State Farm para seguro de Auto, casa, vida, etc."
We responded:
"¡Gracias, Angel! Me alegra saber que Flor pudo responder tus preguntas sobre las pólizas. Apreciamos mucho tu recomendación para nuestros servicios de seguro de auto, casa y vida. Si necesitas más ayuda o tienes alguna otra pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Andrea Lopez

Andrea Lopez

May 10, 2025

5  out of  5
rating by Andrea Lopez
"I recently called State Farm and was assisted by Flor, who was incredibly professional and knowledgeable. She walked me through the process of updating my policy, answered all my questions clearly, and followed up as promised. I really appreciated her patience and efficiency. Excellent service!"
We responded:
"Thank you, Andrea, for sharing your experience! I'm happy to hear that Flor provided you with such professional and knowledgeable assistance. Her dedication to walking you through the policy update and ensuring all your questions were answered is truly commendable. We're grateful for your feedback and are here for any future needs or questions you may have!"
Profile photo of Keith Winfield

Keith Winfield

May 9, 2025

5  out of  5
rating by Keith Winfield
"Mogi give excellent service! Been with state farm sonce the eighties and I love Alexander Brown team!"
We responded:
"Maria strives to provide you with the customer care that you deserve, Keith! It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come! We thank you for the wonderful review and kind words that make our day!"
Profile photo of Maria Maria

Maria Maria

May 9, 2025

5  out of  5
rating by Maria Maria
"Another review on Friday 5/9/2025 over the phone I finally resolved the login issue, thanks to the manager, Diana (sp?) who was the only person in months to verify whether or not my account was already set up. I appreciate it. I give her 100 stars! ————————————— I want to highlight the assistance provided to me by Mogi. I resolved the problem and also had the copy of my insurance sent to the party that requested it. I appreciate it. Thank you!"
We responded:
"Thank you, Maria, for your kind words! I'm happy to know that Mogi was able to assist you effectively and that your issue was resolved smoothly. We're grateful for your appreciation and are always here to help with any future needs."